Supporting Our Franchisees Every Day

To assure you of the tools needed to build your Pump It Up business, you need a comprehensive plan, state of the art resources, training, inflatables and a team of professionals that you can count on. As a Pump It Up franchisee, you can count on us to do our job and go the extra mile to support your dreams. Here are some of the ways that we will help you meet your goals.

Site Selection

  • Our experienced staff will strive to help you and your broker find the right location for your business in the shortest time possible.
  • Based upon our ten years of site selection experience, we will work with you to assess many factors when considering your location including demographics, tenant mix, parking, zoning, physical attributes, competition and residential mix.

Site Development

  • With over 165 stores constructed, our experienced team will assist you in the management of all aspects of construction providing a comprehensive layout that illustrates wall colors, placement of equipment, furniture, carpeting, and graphics.
  • Consultation with your architect and contractor concerning building code specifications, zoning approval support, and build-out oversight.
  • Prior to the opening of the facility, a site review team conducts a final facility inspection to assure that the facility is optimally designed and is ready for your guest’s enjoyment.

Comprehensive Training and Education

  • Prior experience operating a retail business or working with children is not a requirement, our training program was designed to prepare a new franchisee to own and operate a Pump It Up Party Facility.
  • Before you open your Pump It Up Party Facility we will provide you with over 50 hours of initial training. Our training program is a combination of classroom and hands-on instruction in Tempe, Arizona and your location before and after you open.
  • We will provide you with a copy of our state-of-the-art Operations Manual in hard copy and available on our Intranet.
  • Our Opening Team will be with you prior to, and during, the opening of your new Pump It Up facility. In a matter of days, you will be ready to open with your first parties on your own, with your Pump It Up support team just a phone call away. Our goal is to make you and your local team great Pump It Up Operators.

Marketing

  • Before you are ready to open, we will sit with you and create a Market Introduction program that is right for your market.
  • In addition to our creative and professional advertising pieces, in-store marketing programs, direct mail, Birthday Club and other promotions, you will be working with our national public relations team in developing a grand opening program for your facility.
  • Every new Pump It Up Party Facility starts with a coordinated Grand Opening celebration engineered to increase awareness and educate guests in your area. Our program includes customized branded banners, invitations, flyers, giveaways and our assistance to make your opening truly grand!
  • Technology tools will allow you to create and operate your own personalized Pump It Up local homepage, construct ads with the use of our Ad Builder program, run pay-per-click campaigns, manage social media channels including Facebook and Twitter and execute e-mail marketing campaigns.

IT Support

  • Our proprietary Franchise Management System is designed to help you manage and grow your business.
  • We provide you management reporting tools to monitor and measure how you are doing and a reservation system that allows you to be flexible and maximize your space utilization.
  • We provide technical support for virus removals, Quickbooks point of sale software, internet connection problems, adding and removing software, and resolving other lock-up issues.
  • We help create the new franchisee Web site and provide consultative services for any features and updates on those sites.

Ongoing Support

  • On-site opening training and assistance
  • Consultation and visits from our experienced field staff
  • Communications with our headquarters personnel
  • Support from our Marketing Team and Public Relations Firm
  • Business review analysis of your facilities performance
  • Comprehensive operating manuals
  • Proprietary IT and Reservation System